At NAVNii, we respect your privacy and believe in being transparent about how we handle information you choose to share with us.

Information We Collect

When you contact NAVNii through our website contact form or email, you may choose to provide:

• Your name

• Email address

• Phone number

• Gemstone requirements

• Other information you include in your message

We use this information primarily to understand your requirements and respond to your enquiry.

How We Use Your Information

We may use the information you provide to:

• Respond to your enquiry

• Understand your gemstone requirements

• Check our available inventory

• Help source or arrange a gemstone

• Communicate with you about your enquiry

• Keep appropriate records of enquiries and customer communications

If a requested gemstone is not currently available in our listings, we may check our existing inventory or work with trusted gemstone-market partners to source or arrange it, subject to availability.

Marketing Communications

We do not automatically add customers to marketing communications.

If we would like to send you future NAVNii updates, new gemstone listings, offers or other promotional information, we will first ask whether you would like to receive them. You may withdraw your consent at any time by contacting us at contact@navnii.com.

Email and WhatsApp Communication

Our preferred communication channel is email at contact@navnii.com.

If you voluntarily provide your phone number, we will first contact you by email and ask whether you are comfortable continuing the conversation through WhatsApp.

Providing a phone number does not automatically mean that you have agreed to receive marketing communications.

Customer and Enquiry Records

We may keep enquiry and communication records so that we can:

• Follow up on enquiries

• Understand previous requirements

• Assist customers who contact us again

• Maintain appropriate business records

Information Sharing

NAVNii does not sell or rent your personal information and does not share your personal information with third parties for their own marketing or advertising purposes.

Certain services used to operate the website or communicate with you may process information as part of providing those services.

Payments

NAVNii does not currently process payments through this website.

Purchases made through external platforms, such as Etsy, are subject to the privacy and payment practices of those platforms.

Website, Google Services and Cloudflare

NAVNii's website is currently operated using Google Sites.

Google may use cookies or similar technologies in connection with its services and website functionality.

Our website is secured and delivered through Cloudflare, which may process technical information such as IP addresses and browsing activity as part of providing website security and performance services.

NAVNii does not currently use Google Analytics, Meta Pixel or similar advertising tracking tools on this website.

If we introduce additional analytics, advertising or tracking technologies in the future, this Privacy Policy may be updated.

Keeping Your Information Secure

We take reasonable steps to protect the information you provide to us.

Access to NAVNii's customer and enquiry records is restricted to the founder and protected through appropriate account, device and authentication security measures.

However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.

Your Privacy Choices

You can contact NAVNii if you would like to:

• Ask about information we hold about you

• Correct your information

• Request deletion of your information

• Withdraw consent for marketing communications

• Ask a question about how your information is handled

For any privacy-related request:

contact@navnii.com

Deletion of Information

If you ask NAVNii to delete your personal information from our records, we will take reasonable steps to do so.

Certain information may need to be retained where necessary for legitimate business purposes or where required by law.

Changes to This Policy

As NAVNii grows and our website or services change, we may update this Privacy Policy.

Any updated version will be published on this page with a revised Last Updated date.

Contact NAVNii

If you have any questions about this Privacy Policy or how NAVNii handles personal information, please contact:

NAVNii
Email: contact@navnii.com